Allen.swiger
May 24, 2026
"Worth it if you’re on United often enough"
I’ve been using Mileage Plus for a while now, it’s been worth it for me. I fly United often enough that the miles have added up faster than I thought they would, especially when I’ve caught a few partner deals here and there. Booking rewards can be a little annoying sometimes, but overall I still feel like I’m getting decent value out of the money I’m already spending. The site is easy enough to use too. Weirdly, I still remember being half-asleep in an airport once, eating a banana that tasted like cardboard, and realizing I had enough miles for my next trip. So yeah, not perfect, but I’ve been happy with it.
Wendy_russom83
May 21, 2026
"Fees was lower than I expected"
The surcharges was fair, honestly. I didn’t get any weird surprise charges, so that was nice.
hassan_Collins79
May 15, 2026
"Miles showed up, but only after dealing with their mess"
I linked my credit card and, to be fair, the miles did show up quickly. But the whole process felt way more annoying than it needed to be, and I blame them for making something so simple feel like a hassle
Sheri_patterson82
May 06, 2026
"Elite perks are nice, but they don’t always feel worth it"
I’ve had MileagePlus elite status for a while now, some of the perks are genuinely nice. Free checked bags, earlier boarding, and the random upgrade here and there definitely make travel a little easier, especially when I’m already feeling mentally drained from planning flights and dealing with airports. I also like that the website makes it simple to see where I’m at with status progress.
That said, upgrades don’t come through as often as they used to, at least in my experience. Some of the benefits also seem a lot more useful if you’re constantly flying on paid tickets, which isn’t always realistic for me. It’s not a bad program, and I still appreciate the perks, but it doesn’t always feel as rewarding as I hoped it would
"Miles add up quicker than I thought"
The earning rates are solid, and the miles started stacking up fast, well, faster than I expected, honestly. It’s been a nice little bonus
Lurlene_hickernell92
May 01, 2026
"Booking was quick and easy"
I used mileageplus.com to book a flight with miles, and it was straightforward. I found the dates I needed, picked the flight, and the whole process was clear enough that I didn’t feel like I was clicking around forever.
I also liked that it showed the miles and fees before I got to the final page, so there wasn’t some weird surprise at the end. Took maybe 10 minutes total, and something about it felt easier than I expected. I’d use it again
hello_judy901
April 27, 2026
"Logging in can be a pain"
I mostly use mileageplus.com just to check my miles or see trip details, and for whatever reason the login part is where I run into issues. Sometimes it tells me my password is wrong even though I’m sure it isn’t, and other times the page just kind of sits there loading. Not really sure what triggers it, but once I’m actually signed in, the site is usually fine. I just wish getting in was more consistent...
"Upgrades can be really hit or miss"
I mainly use mileageplus because I’m always kinda hoping for an upgrade, but it’s been mixed for me.
Some trips I do get cleared and yeah, it feels awesome when it happens. But there’s plenty times where the upgrade list is super long and I’m not even close, even with status. On busy routes it feels like status don’t always get you that far.
The website is fine enough for checking stuff, but I wish upgrade availability was easier to understand. It’s not awful or anything, I just don’t really count on getting upgraded anymore
"Award seats are really hit or miss"
I’ve tried booking award seats a few times now, it’s hit or miss. Some dates show availability, but most dates don’t. I keep checking different days, and it’s the same thing over and over, a few options here and there, but mostly nothing useful. It gets frustrating when you think you found a good deal, then the dates you actually need just aren’t available.
JonathanElliott_98
March 09, 2026
"Miles posted a little off"
Most of the time it is close enough , but this time the miles did not seem to post quite right . Not a huge deal , just something I noticed
charles_Scott77
March 04, 2026
"Award pricing was actually easy to follow"
I used Mileage Plus to look up a few award flights, the miles price was right there before I got too deep into the booking process. The taxes and fees were shown clearly too, which I really appreciated because I don’t like feeling like extra costs are being hidden until the last second.
I’m usually wary of customer service with airlines, so I’d much rather be able to figure things out myself without having to call or chat with anyone. This was straightforward and didn’t make me click around forever, which is more than I can say for some other programs. 5 stars from me.
kennyaddison4064
March 04, 2026
"I booked through a hotel partner and the..."
I booked through a hotel partner and the miles ended up matching exactly what I was expecting. It did take a few days to post, so I was checking around to see if other people had the same wait time, but everything came through accurately in the end. No real issue for me.
Odessa.look
February 21, 2026
"MileagePlus is decent overall, but the app..."
MileagePlus is decent overall, but the app can definitely be frustrating at times. It randomly logs me out once in a while, and sometimes my trips take way too long to load. My points info is usually there, but it’s not always as quick or smooth as I’d expect, if that makes sense. It’s not a bad app, I just wish it was a bit more stable.
"Slow Help Made Me Lose Trust"
My account got locked and it took way too long to get any real help unlocking it. I get that security matters, but the whole process felt frustrating and dragged out. it made me lose a lot of trust in how they handle account issues.
martha.Wilson
February 15, 2026
"Changing my flight was surprisingly painless"
I had to cancel a flight last minute and then change another booking later, and somehow it all went smoothly. I even got my miles back faster than expected, which was a nice surprise since I was fully prepared for the usual runaround. No huge hassle this time, so credit where it’s due, I’m happy with how it worked out
"Missing miles were fixed, but I was close to giving up"
I had a couple of flights that never showed up in my MileagePlus account, and I was ready to start rethinking where I book if it turned into a whole hassle. I submitted the request on mileageplus.com with my ticket info, and the miles showed up a few days later. No annoying back and forth, which was a relief. Glad it got sorted quickly, but I hope it doesn’t keep happening...
hello_john305
January 19, 2026
"Really good bonus mile promos!!"
The bonus mile promos have been great!!! Those extra miles really helped me out, and it felt like a nice little perk for something I was already doing!!
natalie_Bernard99
January 18, 2026
"I had an issue with my miles..."
I had an issue with my miles and support got back to me faster than I expected. They fixed it without turning it into a big hassle, so I really cant complain.
JamesCooper_29
December 28, 2025
"Usable, but a bit frustrating"
The site does work, to be fair, but finding what I needed was more of a hassle than it should’ve been. It feels kind of clunky to navigate, and I had to click around longer than expected. Not terrible, just a little annoying.
"Surprisingly easy to book with partner miles"
I used my miles to book a flight on a partner airline, the whole thing felt painless. The search process was straightforward, the ticket came through quickly, and the taxes were shown clearly before I paid. I went in expecting a bit of a hassle, so I was pleasantly surprised by how smooth it all felt.